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Adobe acrobat x pro keeps shutting down free. Error "Acrobat PRO DC quit unexpectedly," when trying to open Acrobat on MAC |
Solved: ACROBAT XI PRO SHUTTING DOWN - Adobe Support Community - .
Learn more. Community Beginner , Jul 07, Jul 07, Explorer , Sep 17, Sep 17, Jump to latest reply. Load previous replies. Test Screen Name. In Response To Noraida April 30, i followed the steps above from test screen name.
That did it. I had to do it within my McAfee but that worked. In Response To Robinf0vp. Great stuff, worked for me. Thank you for your responces! Just downloaded update from So far, so good. Thank you! David Wedell. In Response To dajwedell. That's the last You can't update from it to For those of you who sitll haven't solved this problem, go to this link and install the patch: Edited by moderator to remove reference to downloading Adobe software from non-authorized, non-Adobe location! In Response To landersonz.
In Response To try In Response To stephkp. The update worked, and all seems to be working fine so far. Thanks so much for your help!
I have uninstalled, reinstalled, uninstalled, shutdown, reinstalled, and still no luck. Same issue on a different computer. The update issue started in Dec and the shutdown started today on my computer and last week on the other computer.
If you have the Catalina, for example, then it's not compatible with Acrobat XI, and then it is "broke" and needs to be replaced. If you have Windows 10 then you could still probably run it by updating to the latest version and maybe running the application in Compatibility Mode with an earlier OS like Windows 7.
That link doesn't appear to work - it goes to "connection was reset" page. Any ideas where else I can find it? Starting this week, our Acrobat XI Pro is crashing. When I try to combine files, it will start, then crash before I can save.
Please try printing a different PDF file and check. Also, try printing as an image. Adobe Acrobat XI pro is an old application. Make sure you have the latest version. To download the patch, click on the link in the post above. Then you have to click through several more layers until there's a final link. Ince it's downloaded, you should see a gear-like icon on your desktop. Click RUN on this and follow the instructions.
To get to Properties, I right-clicked on teh Adobe icon that's pinned to my taskbar. That popped up a menu of all the PDFs i had opened lately.
Click on properties and you'll see the screen in the screenshot above. For instance, a bunch of the icons that used to show at the top like the edit icon are no longer there and when I add them, they vanish when I close the app. Pretty frustrating. This worked like a charm for me as well. This after trying everything I could find, and working with Adobe tech support.
Thank you so much. I have the update downloaded - AcrobatUpd DiskManagement DisplayServicesFW 3. EFILogin 2. FaceCore 3. FileProvider GenerationalStorage 2. Heimdal 4. IOAccelerator IOPresentment 1. IntlPreferences 2. LanguageModeling 1. Lexicon-framework 1. LinguisticData 1. LoginUICore 4. NetAuth 6. OTSVG 1. PerformanceAnalysis 1. PhoneNumbers 1. ProtectedCloudStorag e 1. ProtocolBuffer 1 - QuickLookThumbnailin g 1. RemoteViewServices 2. Sharing SkyLight 1.
SpeechRecognitionCor e 5. Suggestions 6. Symbolication SystemAdmi nistration 1. SystemPolicy 1. TCC 1. TextureIO 3. TrustEvaluationAgent 2. UIFoundation 1. ViewBridge Hi, I also have had the same problem with Acrobat, but it only happened recently. I noticed that it quits after 15 seconds every time and mine is one of the last versions which you don't have to pay a subscription for which made me wonder.
So I thought is something telling it to quit? So I unplugged my ethernet cable and turned off the wifi on my mac and suddenly Acrobat works fine, no quitting! I know this is not a solution but it seems strange it works OK when NOT connected to the internet, perhaps some of you others could try it.
I'm having a similar issue. When I open an Adobe file, it stays open for a few seconds, then the program closes on it's own. This just started happening today. Don't know whats going on. Same thing! Just started a few hours ago Tried several troubleshooting approaches to no avail Whoa - spoke too soon!
System restore did not fix the problem, it just took 5 seconds to disappear instead of 2 seconds. This seemed to start when, this morning when I clicked on a PDF, I received a message that the program was updating and to wait a few minutes. There is usually no error message in one instance today there was a message that "the memory could not be read," but I'm not sure this is related, because every other time it simply closes. I noticed several cases of similar or identical problems previously reported in this forum, but nothing mentioned there has seemed to work for me.
I've tried restarting my computer, checking for updates it says there are none and "repairing installation," without any luck. I'm not very technologically-minded and would be very grateful for any help. I am also having the same problem.
I have it installed on two macines but I don't seem to have that problem on the other machine. I have just downloaded and re-installed Adobe Acrobat DC.
I did this successfully. Not very technically minded and the instructions to look at shifting "preference folder" etc are written very much in computer "jargonese" and not easily followed.
It would seem that I am not alone with this problem and this is surely something Adobe should be sorting out!! Advice would be very much appreciated. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Legal Notices Online Privacy Policy. Acrobat DC crashes intermittently on Windows. Try the following solutions in the order they appear. Solution 1: Update Acrobat DC to the latest version. Launch Acrobat DC. Solution 2: Run Repair Acrobat Installation while no other applications are running.
Adobe acrobat x pro keeps shutting down free. Resolve Acrobat DC intermittent crashes on Windows
Adobe acrobat x pro keeps shutting down free.
CoreDisplay CoreFoundation 6. CoreGraphics 2. CoreImage CoreMedia 1. CoreMediaIO CarbonC ore DictionaryServices 1. FSEvent s Metadata SearchKit 1. SharedF ileList CoreText CoreVideo 1. CoreWLAN Fra mework DiscRecording 9. DiskArbitration 2. Foundation 6. GSS 4. Bluetooth 6. IOKit 2. IOSurface ImageCaptureCore 1. JavaScriptCore - Kerberos 3. LDAPFramework 2.
MediaAccessibility 1. MediaToolbox 1. Metal NetFS 6. CFOpenDirectory OpenDirectory QTKit 7. PDFKit 1. QuartzComposer 5. QuickLookUIFramework 5. QuartzCore 1.
QuickLookFramework 5. QuickTime 7. ServiceManagemen t 1. SystemConfiguration 1. VideoToolbox 1. WebCore - WebKitLegacy - WebKit - APFS 1. Apple AppleFSCompression AppleJPEG 1.
AppleSRP 5. AppleSystemInfo 3. AppleVAFramework 5. Backgro undTaskManagement 1. CalendarAgentLink 8. CloudDocs 1. CommonAuth 4. Contacts Foundation 8. ContactsPer sistence 1. CoreAUC CoreDaemo n 1. CoreEmoji 1. CoreMediaAuthoring 2. CoreNLP 1. CorePDF 4. CorePhoneNumbers 1. CoreSymbolication CoreUtils 5. CoreWiFi CrashReporterSupport DFRFoundat ion 1. DiskImagesFramework DiskManagement DisplayServicesFW 3. EFILogin 2. FaceCore 3.
FileProvider GenerationalStorage 2. Heimdal 4. IOAccelerator IOPresentment 1. IntlPreferences 2. LanguageModeling 1. Lexicon-framework 1. LinguisticData 1. LoginUICore 4. NetAuth 6. OTSVG 1. PerformanceAnalysis 1. PhoneNumbers 1. ProtectedCloudStorag e 1. ProtocolBuffer 1 - QuickLookThumbnailin g 1. RemoteViewServices 2. Sharing SkyLight 1. SpeechRecognitionCor e 5. Suggestions 6. What is the version of the application installed? Adobe Acrobat XI is an old application the last update was released on November 14, version Please make sure you have the application updated.
Note: Adobe Acrobat XI is an end of life application. I have uninstalled, reinstalled, uninstalled, shutdown, reinstalled, and still no luck. Same issue on a different computer. The update issue started in Dec and the shutdown started today on my computer and last week on the other computer.
If you have the Catalina, for example, then it's not compatible with Acrobat XI, and then it is "broke" and needs to be replaced. If you have Windows 10 then you could still probably run it by updating to the latest version and maybe running the application in Compatibility Mode with an earlier OS like Windows 7. That link doesn't appear to work - it goes to "connection was reset" page.
Any ideas where else I can find it? Starting this week, our Acrobat XI Pro is crashing. When I try to combine files, it will start, then crash before I can save. Please try printing a different PDF file and check. Also, try printing as an image. Adobe Acrobat XI pro is an old application.
Make sure you have the latest version. To download the patch, click on the link in the post above. Then you have to click through several more layers until there's a final link. Ince it's downloaded, you should see a gear-like icon on your desktop. Click RUN on this and follow the instructions. To get to Properties, I right-clicked on teh Adobe icon that's pinned to my taskbar.
That popped up a menu of all the PDFs i had opened lately. Click on properties and you'll see the screen in the screenshot above. For instance, a bunch of the icons that used to show at the top like the edit icon are no longer there and when I add them, they vanish when I close the app.
Pretty frustrating. This worked like a charm for me as well. This after trying everything I could find, and working with Adobe tech support. Thank you so much. I have the update downloaded - AcrobatUpd When I try to select it, I get an error message - This Patch could not be opened.
Contact the application vendor to verify it is a valid Windows installer patch package. Please advise. I have had the same issue, I have uninstalled and reinstalled it worked for two days then the same issue.
By updating installations to the latest versions, you benefit from the latest functional enhancements and improved security measures. Like others I was having the same issue. Even though the update failed due to the lack of some DLL, it did resolve the issue for several hours.
Finally, the way I resolved this issue was to go into Windows Firewall and create both an inbound rule and outbound rule that prevents Adobe from communicaitng with my PC. Since they no longer offer support there is no reason to communicate with my computer. You won't see Adobe listed in the list of applications so you will need to add the path to Program Files x86 and then to the.
This will be the Adobe icon. Once you complete these rules in Windows Firewall your issue should be resolved. I have the issue on two different computers, both were after upgrades to Windows 10 after support for Win 7 expired.
The Adobe Acrobat XI Pro licenses were purchased back in the timeframe and now the software will not activate properly on the new computers. I was able to get a successful activation through phone support but am now being directed to this forum. Very frustrating after paying so much for the software and now not being able to use it thanks to Microsoft and forced obsolescence.
I was finally able to get it working on one of the computers originally a Win 7 prior to forced upgrade and not on the other a Win 10 native that I initially had issues with. I had to unistall everything, restart, run Win 10 update, restart, reinstall from file I retrieved for link above, didn't work, uninstall, run Win 10 update, restart, and reinstall to accomplish. Also turned off auto update so it will not keep looking for what will never be.
If this had not worked I was going to purchase competitor stand-alone product as a more cost-effective solution to the foreverness that has become Adobe subscriptions. Win10 native: Gave up after doing all of the above and just loaded free Reader-DC version, since it is the boss's computer and she mostly just reads and adds a signature ocassionally.
Otherwise, if she needs to have a scanned pdf converted to searchable, I can do it. Thank you for sharing your observation on this issue. It will certainly help other users having a similar issue. We are glad to hear that the issue got fixed. Since Acrobat XI is an end of life application there isn't much that we can do. If you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops.
I'm no lawyer, but it appears Adobe has openned itself to a class-action type lawsuit by making older versions of the software shut down remotely. In sabotaging software owners, Adobe is breaking the law, actually several laws both state and federal.
By way of analogy, if you buy a new car, the carmaker does not have the right to sabotage it just becasue you don't by a new one, or purchase a warrranty. Likewise, if you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops. I agree. Adobe Support Community.
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